Cornelius Nordic CCM0830 Manual de usuario Pagina 114

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113
CUSTOMER’S RESPONSIBILITIES
A. To verify the products installation date for warranty purposes
by promptly returning the correctly filled out warranty card to
Orford Refrigeration via post or email.
B. To undertake all general maintenance including, but not
restricted to; minor operational adjustments, cleaning, condenser
cleaning, condensate removal including drains, light tubes.
C. To ensure any parts fitted are genuine Orford Refrigeration
factory approved parts. All factory supplied installation
accessories must be fitted upon installation. To cover for any
damage resulting from inconsistent electrical supply, water
damage, flood, fire, storm or ‘acts of god’ or any failure as a
result of third party actions eg. vandalism or misuse.
D. To pay for premium labour rates as a result of Public Holidays,
weekends and outside the hours of 0800-1630hrs. Any travel
time over the allowance of one hour return journey and
any mileage charged for distances further than 100km. Any
additional labour charges resulting from inaccessibility of the
appliance.
When submitting an invoice for warranty work, the hours invoiced
must be within the guidelines listed below. Orford Refrigeration
reserves the right to pay no more than $65.00 for commercial hourly
rates. Our warranty includes travel time up to one hour and time
spent on site. WE DO NOT INCLUDE PENALTY RATES, OVERHEAD
RECOVERY CHARGES, TRAINING CHARGES (APPRENTICES) OR
GENERAL MAINTENANCE COSTS.
REFRIGERATION PARTS ALLOWANCES
i. Refrigerant as per the manufacturers nameplate $15.00 - $30.00
per cabinet
ii. Allowance for welding equipment, welding rods, nitrogen, reclaim
units and vacuum pump $28
iii. Miscellaneous charges eg cable ties, cleaning rags, crimp
connectors BB connecters etc $5.00 per cabinet
ALLOWANCES
Refrigeration Group
A. Diagnose and replace defective compressor, evacuate, recharge
and test. ..........................................2 - 4 hours
B. Locate refrigeration leak, evacuate, recharge and test (must
detail location of leak) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 2
½ hours
C. Diagnose and repair or replace defective refrigeration parts,
other than listed above,
which require opening the refrigeration system, evacuate,
recharge and test ................................. 1 - 2
½ hours
Electrical
A. Diagnose and replace defective electrical/electronic
component. .......................................1 - 1
½ hours
B. Replace condenser or evaporator fan motor . . . . . . . . . . . 1
½ hours
Structural
A. Evaporator replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 hours
B. Evaporator and capillary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 hours
Replacement Parts
Replacement parts will be accepted at wholesale price plus a margin
no greater than 20%
WARRANTY SERVICE GUIDE - ORFORD
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